You shall not be able to change the email address or mobile number or any other details provided at the time of checkout once order has been placed on the website.
Please reach out to us through the chat option on our website or email us at sharewithus@styleunion.in
If you were not available to collect your order, please reach out to us on +91 9429692121 or sharewithus@styleunion.in to reschedule delivery. Please note that only 3 attempts will be made to deliver your order after which your order will be cancelled automatically and the refund shall be made after deducting the applicable delivery charges or any other fees.
A standard shipping charge of Rs.99 is applicable on all orders which do not qualify for free shipping. Enjoy complimentary shipping for orders above Rs.1699/-
Please note that the delivery charges or any other charges/fees paid are non-refundable.
In case your return request is approved or your order is eligible for cancellation, the liable amount will be processed to the
original method of payment within 5-7 business days, subject to the Terms & Conditions mentioned in the respective policy. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
To cancel an order, please contact our support team as soon as possible. Please provide your order number and relevant details to expedite the cancellation process. We will do our best to accommodate your request, but orders that have been already packed for dispatch cannot be cancelled. In this case, you may refer to our Return Policy. In case you want to return any item, you shall initiate a request on the Returns Tab subject to the Terms & Conditions under Return Policy.
Once order has been placed on the website, no changes can be made. You may cancel your order but it may not be possible if your order has already been packed for dispatch. In such case, you may refer to our return policy.
In the rare case that your product is damaged during shipment or transit, you must notify us by email within 48 hours of the product being delivered and immediately initiate a return request on the website. Nexon will not be responsible for any requests post 48 hours of the delivery. Kindly share videographic evidence (a complete video recording of unpacking the order) and an image of the invoice for our reference. We will investigate the damage from our end and provide with resolutions accordingly. Once your request is approved, we will be responsible to pick the item from you and arrange for a refund.
Our shipments go through rigorous check processes before they are dispatched. However, in the rare case of a missing item in your order, please contact our support team immediately at +91 9429692121 or sharewithus@styleunion.in
Provide us with your order ID details and elaborate your concern about the missing product. Once your request is received, we will resolve your issue within 72 business hours.
We aim to dispatch orders placed on our website within 2-3 business days upon confirmation of order to addresses within India only, subject to product availability. You may also refer to the product page of the item purchased for knowing the estimated delivery time. The delivery timelines may vary depending on the delivery location. Please note that for orders with multiple items, your item may arrive in multiple shipments based on the delivery dates.
You can review the status of your order and other tracking related queries through My Orders under Profile section. In case your order history doesn’t show your recent order, please recheck after 30 minutes or contact us at +91 9429692121 or sharewithus@styleunion.in
Tracking link will be sent to you via email and SMS along with the order ID, information about the products ordered, as well as the expected delivery time once order has placed on the website. You can also track your order through Returns tab on the website.